All articles

Using SwasthyaSetu

How to prepare for your first video consultation

Get the most from your online appointment with a quick checklist — the right place, the right questions and your reports ready.

SwasthyaSetu Team

Patient support

20 Aug 2026 4 min read

Video consultations save travel time and waiting-room hours. A little preparation helps your doctor understand your problem quickly.

Before the call

  • Charge your phone and check your internet connection.
  • Choose a quiet, well-lit room.
  • Keep previous prescriptions, reports and your medicines nearby.
  • Write down your symptoms, when they started and your questions.

During the call

  • Describe your main problem first.
  • Show the affected area on camera if the doctor asks.
  • Repeat the advice back to make sure you understood it.

This article is for general information only and is not a substitute for medical advice. Please consult a doctor about your own health.